Credit: Notices and offences

Substantiation notices

If you receive an Australian Consumer Law substantiation notice and would like more information about why and when we issue substation notices, what your rights are and how to comply: see Information Sheet?140 Australian Consumer Law substantiation notices: Your rights (INFO?140).

Infringement notices

Information Sheet 128 Credit infringement notices: Your rights (INFO?128) explains what your options are if you receive an infringement notice, and the effects of payment and non-payment.


Information Sheet?109 Credit licensee offences: Prohibited dealings and unlawful authorisations (INFO?109) answers frequently asked questions on the operation of some offences under the National Consumer Credit Protection Act?2009 (National Credit?Act).

Related links

    • Information Sheet?105 FAQs: Dealing with consumers and credit (INFO?105)

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Last updated: 22/10/2020 09:29